📜 Privacy Policy – Kapiissh

Effective Date: 01.09.2025

Kapiissh (“Company,” “we,” “our,” or “us”) values your trust. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website https://kapiissh.com (the “Website”), in compliance with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

By accessing our Website or purchasing our products, you consent to the practices described herein.

⸻

1. Information We Collect

We may collect the following types of information:
	•	Personal Information: Name, contact number, email address, billing/shipping address, payment details.
	•	Sensitive Personal Data (as defined under Indian IT Rules): Financial information such as bank account/credit card details for payment processing.
	•	Non-Personal Information: Browser type, IP address, device details, and cookies.
	•	Purchase & Account Data: Order history, preferences, communication with customer support.

⸻

2. Use of Information

Your information may be used for:
	•	Processing, fulfilling, and delivering your orders.
	•	Providing customer support.
	•	Sending promotional offers, updates, and wellness tips (only with your consent).
	•	Improving our Website, services, and product offerings.
	•	Compliance with legal and regulatory obligations.

⸻

3. Sharing of Information

We do not sell or rent your personal data. However, we may share data with:
	•	Service Providers: Payment gateways, logistics partners, IT support providers.
	•	Legal Authorities: If required under applicable laws, court orders, or government requests.
	•	Business Transfers: In case of mergers, acquisitions, or restructuring.

⸻

4. Data Protection & Security

We follow reasonable security practices and procedures including encryption, firewalls, and secure servers to protect your data. While we take all precautions, no system is 100% secure, and we disclaim liability for data breaches beyond our reasonable control.

⸻

5. Your Rights (as per Indian IT Rules)

You have the right to:
	•	Access and review your personal data.
	•	Request correction or deletion of your information.
	•	Withdraw consent for data processing (subject to legal and contractual obligations).

Requests may be sent to: info@kapiissh.com

⸻

6. Cookies Policy

We use cookies to personalize content, analyze site traffic, and improve user experience. You may disable cookies in your browser, but certain features may not function properly.

⸻

7. Retention of Data

We retain personal information as long as necessary to provide services, comply with laws, or resolve disputes.

⸻

8. Updates to Policy

We may update this Privacy Policy from time to time in accordance with legal requirements. Updated versions will be posted on this page with the revised “Effective Date.”